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Mayo Clinic’s new Center for Social Media has produced a Patient Video Guide series to help new patients and their families better know what to expect when they arrive and to make the most of their visit.
Each year more than 500,000 patients travel to Mayo Clinic for care from every U.S. state and about 150 countries. The new tour series provides these patients with orientation videos from all three sites: Arizona, Florida and Minnesota.
Vivien Williams, producer of our Mayo Clinic Medical Edge television series, hosts the guided tours. Here’s her introduction to the Minnesota tour:
These videos are being offered on our Mayo Clinic YouTube Channel, here on Sharing Mayo Clinic (see the right column) and on the new mobile-friendly blog entitled: Mayo Clinic Patient Video Guides.
If you have suggestions for elements you would like to see included in future segments, please add them in the comments below.
Thank you for providing this insight into alll three sites which gives a great visual of the buildings. These videos will eliminate the anxiety that patients feel on their first visit to Mayo Clinic. I sure wish this would have been available to me in 1971 on my first trip here. Kudos to all who worked so hard to make this a reality for all patients.
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These are great. Wish they had been available on my trip to Mayo a couple years ago with my 15mo old daughter. I was so overwhelmed. This will calm the nerves of many. Great tool.
I love this idea. How has the response been from patients who have viewed the videos? Have you received feedback from patients about the helpfulness of the videos once they have visited their services? Thank you!
Thanks for your comment. Since these are considerably new, we haven’t received many responses from new patients. However, we have heard positive feedback from veteran patients and employees.