April 9, 2012
Empathize Like A Doctor, Design Like An Entrepreneur
By MakalaArce
WRITTEN BY: James Oliver Senior and Adam Dole “The health care industry is a slow-moving dinosaur, but health-related apps often fail to take into account any understanding of medicine. How can we bridge that gap?… …At Mayo Clinic, we work on inter-disciplinary product teams that include designers, strategists, health care professionals, technology partners, and most importantly […]
Tags: Adam Dole, design, doctor, empathize, enterpreneur, James Oliver Senior
August 31, 2011
“If I don’t crack in to tears on this one, it will be abnormal…”
By MakalaArce
Richard is a patient from the Twin Cities in Minnesota. An articulate speaker with a keen eye for detail, he recounts a couple of happenings he has witnessed around the Mayo Clinic campus. These accounts certainly illustrate Mayo’s mission that the “needs of the patient come first”.
Tags: blood clot, doctor, leg, Orthopedics, reschedule, Richard Carter, tears